Dutch Bros and the Great American Sugar Rush
It’s not yet noon on a November weekday in the far-eastern suburbs of Phoenix, and the crew at the Crismon Road location of Dutch Bros Coffee is gearing up for what’s sure to be a wild afternoon. Two days ago on TikTok, the drive-thru-only chain announced a merch drop timed to a holiday it invented called National Passenger Princess Day, using Generation Z’s favorite term for someone who leaves the driving to others. The staff has almost tripled its usual head count to handle the expected surge,...